ITIL Foundation

Overview

ITIL® Foundation

As IT and Business further merge into the same spaces, ITIL® gives individuals and teams a comprehensive set of policies and project management concepts needed for IT Business Management.

Certification: ITIL Foundation 2011 v3
Study time: Full time – four to ten days | Part time – four to six months
Vendor: Axelos
Learner support: Business care and expert mentors
Prerequisites: None
Assessment: Exam based – ITIL Foundation 2011
Ideal for: IT service managers

ITIL® training is provided by Skillsoft, accredited by PeopleCert Examination Institute.

Meet the trainer

Michael Shannon

Michael Shannon began his IT career when he transitioned from recording studio engineer to network technician for a major telecommunications company in the early 1990’s. He soon began to focus on security and was one of the first 10 people to attain the HIPAA Certified Security Specialist.

Throughout his 30 years in IT he has worked as an employee, contractor, and consultant for several companies including Platinum Technologies, Fujitsu, IBM, State Farm, and MindSharp among others.

Contact Us

“A lack of clear goals is the most common factor (37%) behind project failure, according to executive leaders.“

PMI, Pulse of Profession, 2017

In demand

The digitalisation of economics and culture, as well as the increasing complexity of business operations, means that the logistics of any business or organisation are determined by successful project management practices – regardless of industry. Project management is essential for all team members to ensure delivery on strategy, maximising resources and achieving business goals in a global market.

Accredited

Axelos Information Technology Infrastructure Library is a widely accepted approach to IT Service Management, which has been adopted by individuals and organisations across the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

Industry-supported

ITIL is developed and maintained by leading IT Business experts. Content for the exams stems from a combination of industry-wide survey feedback and contributions from our team of subject matter experts.

ITIL® is a registered trade mark of AXELOS Limited, used with permission of AXELOS Limited.